Skills & Competencies for Clinical Outcomes Manager

Clinical Outcomes Manager job profile

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JOB SUMMARY for Clinical Outcomes Manager

Manages collection and analysis of clinical outcomes data in order to develop clinical process improvement initiatives.

JOB RESPONSIBILITIES for Clinical Outcomes Manager

Oversees staff who gather data on performance metrics and facilitates the review of program effectiveness. Evaluates patient care data to ensure that care is provided in accordance with clinical guidelines and organizational standards.

Clinical Outcomes Manager SALARY RANGE

BASE 50%
$127,448
TOTAL 50%
$139,206
Job Level
M03
Job Code
HC07000473
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Clinical Outcomes Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Clinical Outcomes Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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3 hard skills or competencies (industry competencies) for Clinical Outcomes Manager

1 Industry Competency – Clinical Research
Proficiency Level -2
Skill definition-Determining the safety and efficacy of medications, devices, and treatment regimens to improve the quality of life of people with chronic illnesses.
Level 1 Behaviors
(General Familiarity)
Explains the purpose of good clinical practice guidelines in research studies.
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Level 2 Behaviors
(Light Experience)
Gathers the required regulatory documents for clinical study start-up, maintenance, and close-out.
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Level 3 Behaviors
(Moderate Experience)
Provides scientific support on clinical and translational research studies using various data sources.
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Level 4 Behaviors
(Extensive Experience)
Organizes multi-stakeholder workshops in line with the organization's research priorities for clinical trials.
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Level 5 Behaviors
(Mastery)
Leads the development of cutting-edge research that extends from fundamental discoveries to clinical implementation.
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2 Industry Competency – Clinical Data Management
Proficiency Level -3
Skill definition-Collecting and managing information generated during medical research to ensure data integrity, quality, and compliance with state regulations.
Level 1 Behaviors
(General Familiarity)
Lists clinical data management processes and terminologies within the medical/healthcare industry.
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Level 2 Behaviors
(Light Experience)
Identifies data management needs of a potential research study, including clinical processes and industry standards.
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Level 3 Behaviors
(Moderate Experience)
Prepares various software for managing collected data, such as Oracle Clinical Research Suite, and IBM.
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Level 4 Behaviors
(Extensive Experience)
Guides staff in improving clinical data management and project research coordination effectiveness.
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Level 5 Behaviors
(Mastery)
Leads clinical data management teams to implement study-specific procedures aligned with organizational policies.
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3 Clinical Outcomes Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Clinical Outcomes Manager
Proficiency Level - 4
5 Competency for - Clinical Outcomes Manager
Proficiency Level - 5

10 general skills or competencies (Job family competencies) for Clinical Outcomes Manager

1 Job Family Competencies – HIPAA Compliance
Proficiency Level -2
Skill definition-Abiding in the act protects sensitive patient health information from being disclosed without the patient's consent and knowledge.
Level 1 Behaviors
(General Familiarity)
Identifies the potential security and compliance risks according to HIPAA Privacy rules.
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Level 2 Behaviors
(Light Experience)
Participates in HIPPA Compliance risk assessment activities to support the evaluation of existing policies.
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Level 3 Behaviors
(Moderate Experience)
Executes the Security Safeguards of HIPAA regulations to guarantee security and privacy of information.
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Level 4 Behaviors
(Extensive Experience)
Leads the development of compliance training instructional design to deliver changes and updates to HIPAA rules.
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Level 5 Behaviors
(Mastery)
Leads our organization's changes in processes to achieve HIPPA compliance regulations and prevent violations.
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2 Job Family Competencies – Healthcare Industry
Proficiency Level -3
Skill definition-Applying healthcare industry knowledge to manufacture drugs and equipment and offer clinical and other healthcare-related support services.
Level 1 Behaviors
(General Familiarity)
Explains the clinical benefits of integrating innovations and technological advances into healthcare services.
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Level 2 Behaviors
(Light Experience)
Supports the development of innovative healthcare practices to reduce healthcare costs.
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Level 3 Behaviors
(Moderate Experience)
Researches technical developments in the healthcare industry and assesses their implications for our organization.
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Level 4 Behaviors
(Extensive Experience)
Integrates advanced processes into clinical workflows to diagnose and treat diseases more precisely.
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Level 5 Behaviors
(Mastery)
Leads the development of services and solutions to address complex healthcare industry challenges.
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3 Clinical Outcomes Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Clinical Outcomes Manager
Proficiency Level - 4
5 Competency for - Clinical Outcomes Manager
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Clinical Outcomes Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Lists the key benefits and effects of business process improvement.
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Level 2 Behaviors
(Light Experience)
Identifies the constraints causing bottlenecks in our production.
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Level 3 Behaviors
(Moderate Experience)
Pinpoints extraneous steps and sub-steps within the process that don't seem to serve a purpose.
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Level 4 Behaviors
(Extensive Experience)
Reassigns and retrains staff as needed in preparation for revised business processes.
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Level 5 Behaviors
(Mastery)
Promotes the automation of processes to minimize the number of manual steps and errors.
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2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the importance of budget reporting and forecasting in our workplace.
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Level 2 Behaviors
(Light Experience)
Supplies supporting information and justification for major line items.
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Level 3 Behaviors
(Moderate Experience)
Utilizes software tools and applications to forecast our annual budget accurately.
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Level 4 Behaviors
(Extensive Experience)
Provides in-depth training to our entire organization about the zero based budgeting methodology.
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Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
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3 Clinical Outcomes Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Clinical Outcomes Manager
Proficiency Level - 4
5 Competency for - Clinical Outcomes Manager
Proficiency Level - 5

Summary of Clinical Outcomes Manager skills and competencies

There are 3 hard skills for Clinical Outcomes Manager, Clinical Research, Clinical Data Management, Clinical Data Analysis.
10 general skills for Clinical Outcomes Manager, HIPAA Compliance, Healthcare Industry, Healthcare Knowledge, etc.
10 soft skills for Clinical Outcomes Manager, Business Process Improvement, Budgeting, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Clinical Outcomes Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Budgeting, and be skilled in Planning and Organizing.

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